Accessibility
October 9-17, 2026
The Hot Springs Documentary Film Festival is dedicated to continually improving our efforts to ensure disabled and non-disabled audiences and participants have access to event amenities. We are still growing and learning in this area, so we welcome and encourage all feedback and suggestions from our patrons. The following explains the services provided this year.
If you rely on accommodations to take part in our events, please feel free to reach out to us to inquire in advance. Festival staff are happy to provide needed assistance as much as we can.
For access requests and any accessibility-related questions you can:
- Email us at accessibility@hsdfi.org with the subject line “ACCESSIBILITY REQUEST”
- Call us at 501-538-0452. If you are leaving us a message, please be sure to describe your inquiry and best contact information in the voicemail.
- Fill out the ACCESSIBILITY REQUEST form below and someone will accommodate you.
ACCESSIBILITY AT THE ARLINGTON
The Arlington Resort Hotel & Spa is our main venue, hosting all Festival screenings (except Opening and Closing Night).
- PARKING: ADA parking is available in valet and on some side streets. The valet entrance is off of Central Ave, and valet services are $30/day. If using side street parking, please have your valid ADA tags clearly displayed to avoid parking fees or citations.
- ENTRANCES: The front entrance of The Arlington is accessible via a ramp on the end of the veranda on Fountain Street. The other accessible entrance is through the valet, off of Central Ave. Even if guests do not park in the valet, they can drop off at valet if needed.
- BATHROOMS: Accessible bathrooms are located on the lobby level near the bar and on the 2nd floor near the event spaces.
- ELEVATORS: Cinemas 1 and 2, as well as our Box Office and Merch/Concession Stand, are located on the 2nd floor of the Arlington. Elevators can be accessed through the lobby.
- THEATER SEATING: Please reach out to accessibility@hsdfi.org if you would like to reserve wheelchair seating, and to request companion seating.
ACCESSIBILITY AT OAKLAWN
The Opening and Closing Night Galas will be held at Oaklawn Racing Casino Resort.
- PARKING: ADA parking is available in their parking lot.
- ENTRANCES: The front entrance is accessible. The side entrance/portico has a ramp to access the main area or casino.
- BATHROOMS: Accessible bathrooms are located on the first floor of the Event Center.
- THEATER SEATING: Please reach out to accessibility@hsdfi.org if you would like to reserve wheelchair seating, and to request companion seating.
For assistance, please check in with HSDFF staff when you arrive. Persons with disabilities may arrive early to be seated (if you have a ticket).
ACCESSIBILITY AT OUR OTHER VENUES
For assistance, please check in with HSDFF staff when you arrive at the venue. Persons with disabilities may arrive at a venue and/or enter a venue early if needed, either to be seated (if you have a ticket) or to wait in a seat inside.
- MTN Valley Visitors Center: Side entrance and bathrooms are wheelchair accessible. Street parking is available.
- Lofts at The Creek: Wheelchair-accessible parking is available in the first-floor parking garage. Accessible routes connect parking areas to first-floor guest rooms and common areas
- Copper Penny Pub: Wheelchair-accessible entrances and restrooms. Street parking available.
- ESQ Realty Group: Front entrance and bathrooms are wheelchair accessible. Street parking is available.
- Deluca's: Front entrance and bathrooms are wheelchair accessible. Street parking is available.
- Superior Bathhouse Brewery: Front entrance and bathrooms are wheelchair accessible, but the upstairs and basement are not. Street parking is available.
- The Waters Hotel: Front entrance and bathrooms are accessible; elevator access to the rooftop. Valet, street parking, and nearby garage are available.
SCREENING ACCESSIBILITY
CaptiView and hearing-assist devices that amplify all content are available on request, based on availability. In order to request an accessibility device for the screening you are attending, please submit the Access Request Form at least 72 hours before the screening in order to reserve a device in advance. You may also ask the Theater Ops Coordinator at the venue at least 20 minutes prior to start time to check out a device.
Closed-caption and hearing-assist devices that amplify all content are available by request, based on availability. To reserve an accessibility device in advance, please email accessibility@hsdfi.org. You may also visit our Box Office at least 15 minutes prior to start time to check out a device.
SERVICE ANIMALS
Service animals that serve people with disabilities are permitted in event spaces. This does not include emotional support animals, therapy animals, or companion animals. The service animal must be under the control of its handler, otherwise it will not be allowed within the event.
The following screenings have closed captions available:
Features
- 14thDirected by Ava DuVernay
- CeremonyDirected by Banchi Hanuse
- Cornbread MafiaDirected by Evan Mascagni & Drew Morris
- Edward Said: Between WorldsDirected by Maiken Baird
- Give Me the Ball!Directed by Liz Garbus and Elizabeth Wolff
- Jean-Michel BasquiatDirected by Quinn Whitney Wilson, Viridiana Lieberman
- My NDADirected by Juliane Dressner, Miriam Shor
- One In A MillionDirected by Itab Azzam and Jack MacInnes
- The Oldest Person in the WorldDirected by Sam Green
- To Hold a MountainDirected by Biljana Tutorov & Petar Glomazić
- Union TownDirected by Barbara Kopple
- Wild InsideDirected by Penny Lane
Shorts
- A DerailmentDirected by Nathan Truesdell
- Between Here and HomeDirected by Nathan Willis
- Black SoilDirected by Nicholas Weissman, Caitlin Ochs
- Free FishDirected by Bisan Owda
- FREE JOAN LITTLEDirected by yoruba richen
- I Think About BirdsDirected by Johanna Gustin
- La Tierra del Valor (The Home of the Brave)Directed by Cristina Costantini
- ListenDirected by Malakye Tsosie
- Maurice and MarvinDirected by David Friend
- Maybe TomorrowDirected by Waad Al-Kateab, Wafa Mustafa
- Meet Me On The MountainDirected by Justin Blake Crum
- Memories of a WindowDirected by Amin Pakparvar, Mehraneh Salimian
- Mon TaxiDirected by Meriem Sakrouhi
- Oh WhaleDirected by Winslow Crane-Murdoch
- One Last OrderDirected by Lauren Defilippo, Sam Soko
- Panther PatDirected by Ashley Brandon
- Some Kind of RefugeDirected by Alexandra Kern
- STILL STANDINGDirected by Victor Tadashi Suarez and Livia Albeck-Ripka
- Tampons & Taxes: Or How To Play The Ole Boys Club And WinDirected by Emily Harrold
- The Butterfly LabDirected by Sean Grasso
- The Floor RemembersDirected by Jayme Kaye Gershen
- The TunersDirected by Pawel Chorzepa
- Town CrierDirected by Grace Lee
You can read more about our films with audio description in our film guide here.
The most updated information on individual screening accessibility options is listed here and in the online film guide, listed on each film’s page. Please note that availability of closed and open captions and audio description are dependent on what is submitted to the festival.
QUESTIONS?
For more information about festival accessibility or to request accommodations, please email us at accessibility@hsdfi.org or call us at 501-538-0452.
