The Hot Springs Documentary Film Festival is dedicated to continually improving our efforts to ensure disabled and non-disabled audiences and participants have access to event amenities. We welcome and encourage all feedback and suggestions from our patrons. The following explains the services provided this year.

If you rely on accommodations to take part in our events, please be sure to check this page and the specific event pages on our site, or reach out to us to inquire in advance. Festival staff are happy to provide needed assistance as much as we can.

For access requests and any accessibility-related questions you can:

  • Submit the Access Request Form at least 72 hours prior to the event start time.
  • Email us at with the subject line “ACCESSIBILITY REQUEST”
  • Call us at 501-538-0452. If you are leaving us a message, please be sure to describe your inquiry and best contact information in the voicemail.

We will do our best to assist you and address your accessibility needs.

QUESTIONS? For more information about festival accessibility or to request accommodations, please email us at or call us at 501-538-0452.


Tickets for in-person screenings and events can be purchased online at this link or in-person at The Arlington during the festival. Please see our Box Office page for more information.


All screening venues and party venues have wheelchair accessible entries, exits, and restrooms. Wheelchair accessible seating and companion seating is available in each theater. Our host venue the Arlington Hotel Resort & Spa was built in 1924 and has wheelchair accessible rooms.

For assistance, please check in with HSDFF staff when you arrive at the venue. Persons with disabilities may arrive at a venue and/or enter a venue early if needed, either to be seated (if you have a ticket) or to wait in a seat in the lobby.


Coming soon.

CaptiView devices for films that have closed captions and hearing-assist devices that amplify all content are available on request, based on availability. In order to request an accessibility device for the screening you are attending, please submit the Access Request Form at least 72 hours before the screening in order to reserve a device in advance. You may also ask the Theater Ops Coordinator at the venue at least 20 minutes prior to start time to check out a device.


American Sign Language (ASL) interpretation will be coming soon.


Unfortunately, we are not able to offer audio descriptions for in-person films. We hope to be able to include this asset at future festivals


Service animals that serve people with disabilities are permitted in event spaces. This does not include emotional support animals, therapy animals, or companion animals. The service animal must be under the control of its handler, otherwise it will not be allowed within the event.

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